Customer Story
PwC UK partners with Harvey
to harness the power of AI
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Bivek Sharma
Chief AI Officer, PwC UK and AI Leader, EMEA
For over a century, PwC UK has been a leader in professional services, providing expertise to clients worldwide. To maintain its position at the forefront of tax, legal, and human resources services, the firm continuously innovates, enhancing its offerings to deliver even greater value in today's rapidly evolving market.
Opportunity
To address the increasingly complex business environment, PwC UK recognized the need to leverage cutting-edge technology to deliver services and provide deeper insights to clients in new ways. They sought to enhance its capabilities across practice areas, including tax and HR services, legal business solutions and deals.
They needed a solution that could:
- Automate and enhance various aspects of workflows across tax, legal, deals, and more.
- Generate clear, concise, and customized content in response to specific focused prompts.
- Enable PwC professionals to identify solutions faster.
- Create cutting-edge research based on a broad range of data sets.
- Deliver more comprehensive and personalized insights for clients.
Solution
PwC UK identified an opportunity to work together with Harvey’s innovative foundational platform to further deepen the breadth and depth of Harvey’s product offering. Together, they formed an alliance to include:
- Expansive access to Harvey's AI platform across PwC UK Tax, Legal and Deals practice areas.
- Development of domain-specific AI models for their tax, legal, and deals practices.
- Joint go-to-market efforts to deliver enhanced and incremental value to clients.
Sandeep Agrawal, PwC's Global Leader for Legal Technology, noted that integrating Harvey into day-to-day activities will free up time and resources, allowing PwC professionals to focus more on innovation and value-accretive tasks.
The partnership aims to create highly sophisticated AI models that will help accelerate complex tasks and provide richer, more personalized insights for complex knowledge work.
Results
While the full impact of this partnership is still unfolding, PwC UK and Harvey are working together to further enhance solutions which include:
Enhanced capabilities for 5,000+ tax, legal, deals professionals and knowledge workers
PwC's network of professionals across 60+ countries will have access to leading generative AI technology, enabling them to deliver human-led and technology-enabled solutions more effectively.
Streamlined in-house legal processes for clients
PwC plans to work with Harvey to bring the AI platform to market, helping clients optimize their internal legal operations.
Development of proprietary AI models
The partnership will allow PwC to develop and train its own AI models, creating customized products and services for internal use and client offerings.
Looking Ahead
PwC UK is leveraging AI technology to enhance its service offerings, emphasizing that while AI will augment capabilities, it won't replace professional services. By integrating technical advancements with market insights, PwC aims to provide more comprehensive and data driven solutions, differentiating itself in the evolving professional services landscape.
The ongoing collaboration with Harvey is expected to drive further innovations, representing a fundamental shift in PwC's approach to problem-solving and value creation for clients.