Customer Story
The Future of Legal Work:
How Harvey is Driving
The Adecco Group Forward
“
Stefan Sulzer
Group General Counsel
About the Adecco Group
The Adecco Group is a global leader in talent and technology expertise with a portfolio of innovative talent solutions and services. Operating across 60 countries, its Global Business Units — Adecco, Akkodis, and LHH — offer a comprehensive range of services, from staffing and upskilling to strategic insights and technology. Guided by a commitment to excellence, The Adecco Group’s Legal & Compliance team plays a crucial role in ensuring precision, compliance, risk management and innovation, enabling the Group to deliver the future of work across its extensive global network.
Opportunity
Facing a surge in contracts and regulatory legal tasks, The Adecco Group’s Legal & Compliance department sought an AI-powered partner to streamline processes, elevate expertise, and prepare for the evolving future of legal work.
Solution
After a rigorous pilot of multiple generative AI tools, the Legal & Compliance team selected Harvey’s platform for its specialized domain expertise and positive user feedback. Harvey was seamlessly integrated and adopted through a streamlined deployment program, complete with training, support, and initiatives to embed generative AI into daily tasks.
“We have been at the forefront of deploying this new tech across our Legal & Compliance teams at The Adecco Group,” said Andreas Vosskamp, SVP Head of Global Legal Operations. “Harvey is preparing us for the future of work – we find that it greatly simplifies day-to-day tasks providing actionable insights for faster decision making.”
Harvey is delivering significant time savings on tasks, elevating work quality, and unlocking significant bandwidth, allowing The Adecco Group’s attorneys to deliver deeper expertise in legal and compliance matters.
Key Benefits
- Contract Analysis & Drafting: Harvey enhances contracting workflows by reviewing, summarizing, drafting, and analyzing documents. It generates concise summaries, consolidates clause assessments, and accelerates legal responses. In one instance, Harvey identified over 31 compliance gaps in a vendor’s Data Processing Agreement, helping to ensure global privacy compliance and contractual consistency.
- Internal & External Communications: Harvey optimizes communication tasks, from internal memoranda to legal advice emails and critical correspondence. In response to growing concerns about digital fraud, Harvey was utilized to produce draft memos on deep fakes, summarizing court decisions, highlighting fraud risks, and offering actionable risk management strategies.
- Legal Research & Analysis: Harvey supports legal research, data analysis, and report generation while reviewing policies to identify gaps and recommend amendments. Recently, it helped facilitate GDPR compliance by summarizing contract contents to efficiently update the record of processing activities.
Impact
With Harvey, The Adecco Group’s Legal & Compliance team is not just working more efficiently and effectively, they are setting new standards in legal & compliance excellence. Harvey saves time, delivers precise insights, and elevates the quality and consistency of legal work across Adecco’s global operations. By fostering expertise and supporting critical decision-making, Harvey has become an indispensable partner in driving operational excellence.
“Harvey empowers our team to elevate their efficiency and enhance their outputs,” said Vosskamp. “It’s a powerful enabler, helping us deliver better outcomes while preparing for the future of legal work.”
In the ever-evolving landscape of AI tools, the partnership between Harvey and The Adecco Group exemplifies how AI can transform legal work. Through ongoing collaboration, Harvey’s capabilities continue to evolve, equipping businesses with a powerful tool to navigate the complexities of the modern workplace.